Adelaide Direct Stationers - careers
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Australian Family Owned

100% Australian Family Owned

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Customer Service Role

Cavan, Adelaide SA
Client & Sales Administration (Administration & Office Support)
Full time

Who is ADS?

Adelaide Direct Stationers (ADS), located in Cavan SA, is Australia's leading family owned workplace supplier! 100% family owned operating business, ADS has grown over the past 25+ years into a nationally recognised supplier of medical supplies, office supplies, personal protection equipment, washroom, cleaning, school supplies, technology and more! 

Currently recruiting for a Customer Service Officer to join our busy team, located in Cavan. Reporting to the Operations Manager, this role will see you work with Customers as well as Suppliers to ensure the smooth running of the Administration part of the business.

We are looking for someone from a similar background in Customer Service, that loves working in a fast-paced environment where you will pro-actively oversee and create the smooth operation of the business. 

You will be part of a company that prides itself on its great culture, that work together to get the job done to meet the needs of the business and the customers. 

Key Responsibilities: 

  • Delivering quality information and services face-to-face, telephone and email to both internal and external customers, resolving at first point of contact where appropriate and distributing information to relevant officers and customers
  • Providing back-up administrative support to other staff
  • Assisting with data entry as directed and required.
  • Providing a high level of customer service
  • Raising PO's
  • Looking after a round of customers, quoting and upselling to reach certain sales targets.
  • Looking after new user registrations (customers) to the company and ensuring their smooth onboarding.

Role requires:

  • High level of Customer Service
  • Can do attitude
  • Tech savvy
  • Microsoft outlook, crm system, excel skills

What you you can expect from ADS.

You will be working in one of the fastest growing companies in Australia! As an organization, ADS is committed to providing every employee with a safe & fun workspace! You will have the opportunity to work alongside some of the largest national and international brands whilst creating connections with suppliers and customers. We are an Equal Opportunity Employer. We value diversity and inclusion in our team and encourage all applicants to apply. Opportunity to develop and grow in a national business.

How to Apply:

Email your CV and a cover letter directly to jae@adelaidedirectstationers.com.au

Or apply through our seek add here https://www.seek.com.au/job/79851975 

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